Quality Management

Quality is the ability of product or service to satisfy needs and expectations. It’s all about a fitness for use and conformance to requirements. The quality management plan defines what the project’s expectations are, how quality assurance will be enforced, and how quality control will be administered within the project. Quality assurance is an organization-wide program that serves to prevent mistakes from entering the project. Quality control is an inspection-driven process that server to prevent mistakes from reaching the customer.

Generally speaking, you’ll plan quality into the project and then execute your project plan. That’s quality assurance. Next, the deliverables that the project creates needs to be inspected to prove that it’s of quality for the project customer. That’s quality control.

There are just three videos for this Module of the PMP Exam Prep:

Planning for Project Quality

Quality Assurance

Controlling Project Quality

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Blog Housekeeping
June 1, 2010 at 1:57 pm

{ 3 comments… read them below or add one }

omar Hali May 11, 2010 at 2:33 am

I am following up your intresting valued PMP course , thanks for that, I can confirm now that a huge gap in my PMP knowledge about to vanish
KINDLY fix the broken link for the 1st module.

Aseem Chawla May 21, 2010 at 10:47 pm

Dear Mr.Phillip,

I’ve been going through the Online videos and your books. Just going through the Project Quality Management and found that it doesn’t work. The below mentioned link does not work.

BROKEN LINK REMOVED

Best regards,
Aseem

Joseph Phillips June 1, 2010 at 12:17 pm

Aseem – thanks for the notice about the link! I’ve corrected the problem and the link is now working. Here’s a direct path to the first video on Chapter 8′s Quality: http://www.instructing.com/pmpcourse/mod8_session1/player.html

Thanks!

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